Master Auto Technicians has been providing quality car care in Virginia Beach, VA since 1995. We are a family owned business delivering a different kind of automotive repair experience to the people of Virginia Beach, Chesapeake, Norfolk, Portsmouth and surrounding areas. Our ASE (automotive service excellence) Certified technicians with over 30 years of experience will work together and share their technical thoughts and ideas along with our state-of-the-art technical information system to diagnose and deliver quality work with the dedication and honesty that everyone hopes for in their vehicle mechanic, and the team-work doesn’t end there. As part of our Quality Control program all vehicles are test-driven and repairs are verified by our group of technicians before they ever leave our shop and you are notified immediately of any additional maintenance needs or problems detected, but we won’t try to up-sell you on repairs you don’t need.
We do schedule our work by appointment drop-off, which means your vehicle gets the quality time and attention that it deserves. We will send you friendly reminders that let you know when your vehicle is due for service and you may also track your vehicle’s maintenance history and schedule appointments through our website masterautotech.mechanicnet.com.
Master Auto Technicians is a certified NAPA AutoCare Center so we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment and that is why we care for each customer’s vehicle as if it were our own. Come by and visit the cleanest, most professional shop in Virginia Beach, Virginia.
About NAPA AutoCare
As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
- To perform high quality diagnostic and repair service at a fair price using quality NAPA parts
- To employ ASE certified technicians
- To be dedicated to customer satisfaction
- To exercise reasonable care for the customers property while in our possession
- To obtain prior authorization and provide a price estimate for work performed
- To provide a system for fair settlement of customer complaints should they occur
- To maintain the highest standards of our profession
- To uphold the integrity of all members of the NAPA AutoCare Program
Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare “Peace of Mind” Warranty, providing our customers with 24-months/24,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 13,000 NAPA AutoCare locations across the country.
Visit our National Warranty page or call us to learn more about NAPA’s “Peace of Mind” Warranty.